National IT Solutions is the partner you need for comprehensive managed IT support in Melbourne. We blend expertise, technology, and strategy to enhance your IT environment and drive business success.
Let us look after your IT, because you have more important things to do.
At National IT Solutions, we take a holistic approach to IT management. Our three-stage methodology is designed to develop your IT environment into a strategic asset that meets your current operational needs, while preparing your business for future growth and development.
We take the time to understand your business and current IT environment so we can develop a strategy to improve its operational functionality.
Our team will monitor, manage, and maintain your IT, resolving problems quickly to keep everything running as smoothly as possible.
We work closely with you to ensure your IT environment enhances efficiency and productivity, directly impacting your ROI.
In 2002, our director Alex Butera founded National IT Solutions in a bid to bridge the gap in IT for small to medium-sized businesses (SMBs), bringing a level of expertise, service, and accountability previously reserved only for large corporations.
Our customers’ satisfaction speaks for us: with an approval rating of 99.9%, National IT Solutions was the proud recipient of the Action Coach (Asia Pacific) Business Excellence Award for Best Customer Service.
Since then, we’ve become one of the leading managed IT service providers in Melbourne, committed to delivering cost-effective, personalised IT solutions that are aimed at solving today’s challenges while preparing for long-term growth.
Our success is built on a foundation of trust, innovation, and a deep understanding of the individual needs of our clients. This client-centric approach results in 97% of our new business originating from referrals by existing satisfied clients.
At National IT Solutions, we understand that every company has its own set of pain points and objectives. We support and solve these individual needs through a wide range of high-quality managed IT services, so Melbourne’s businesses can maintain a competitive edge.
From essential managed IT support, to advanced technology solutions, you can enjoy peace of mind knowing our IT service plans are supporting your business goals.
We proactively manage, monitor, and maintain your IT systems, ensuring seamless operations with prompt response times and comprehensive support.
Along with risk management and rapid responses, we’ll align your security framework with the Australian Cyber Security Centre (ACSC) Essential 8.
Harness the scalability, cost-efficiency, and accessibility of the cloud with our custom design and implementations, tailored to your business requirements.
We work closely with you to develop flexible and strategic IT plans that align with your vision, support business operations, and boost ROI.
Acquire the right technology at competitive prices. We oversee everything from selection to deployment, ensuring optimum value and performance for your business.
No matter what happens – unexpected power outages, cyber incidents, or natural disasters – we’ll ensure your operations can continue running.
The continuing success of National IT Solutions is not a reward in our eyes, but a responsibility. We’re proud to support World Vision, Variety – the Children’s Charity, and Victorian Wheelchair Sports, and our involvement exemplifies our dedication to making a difference beyond the realm of IT.
Through contributions and support, we aim to empower those in need and contribute to a brighter future for all. It’s our way of saying thank you to the community that has supported us for over 20 years.






“For a period of 4 years, National IT solutions have provided all of our IT support. The service received from the company has consistently been of the highest standard. At all times the service is professional, reliable and completely trustworthy.”
"In our time working with National IT Solutions, we have found their service to be consistently friendly, readily available and responsive."
"My only recommendation is don’t keep using 2nd rate IT support companies because you’re scared to move. Make the change and you’ll never look back."
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